Life at the LTA
Unified by a mission to open tennis up to everyone in Great Britain, it's our people and our values that make life at the LTA so unique. Get to know what we're about at the LTA by exploring:
- the different departments you could work in
- the culture and values we're proud to embody
- the learning and development opportunities we offer
- what employees have to say
Our departments
Learn more about the departments that make up the LTA, what teams there are in each and what each team's responsible for.
The Corporate Affairs team are responsible for the LTA’s communications with the media, government, parliamentary and other stakeholders.
The Commercial & Operations department consists of seven teams.
The Major Events team are responsible for the development and delivery of the LTA’s programme of international events. These include our tour-level grass court events at Nottingham, Birmingham, Queens and Eastbourne, the Davis Cup and Billie Jean King Cup ties, wheelchair events such as the British Open, and around 20 other professional tennis events held throughout the year on the International Tennis Federation’s World Tennis Tour. These events enable us to increase the visibility of our sport, drive participation and open tennis up to new and existing audiences.
Cross-functional working is key for the success of our events and our team interact with various other teams in the organisation including Corporate Affairs, Customer Strategy, Marketing and the People team to deliver this.
The Customer Strategy & Marketing team are responsible for our brand, positioning tennis and padel as welcoming and inviting sports, and the management of the brand and content across digital channels in order to grow and diversify the game. They are also responsible for understanding our digital and transactional insight and knowing our audiences, in order to deliver a personal digital experience for players, fans and our workforce, and to support the wider business innovate and develop programmes.
The Digital Transformation team are responsible for the delivery of the LTA’s Digital Strategy, working across the different departments in the LTA and managing the LTA’s Digital Transformation Partner (Deloitte) and other supplier relationships. The team are also responsible for business planning and reporting across LTA, as well as project and programme management. The roles in the team include digital product management, customer experience design and programme/project management.
The Technology team develop, invest and maintain the technology and data strategy, infrastructure and capability to enable the delivery of our strategic plan. Our Technology team are broadly focused in 3 areas: infrastructure, development and service management, so whatever your technical skillset, whether it’s salesforce expertise .NET development or IT support, there’s a role for you in the Technology team.
The Commercial team mange the LTA’s commercial partnerships and are responsible for the positioning of tennis and padel via a wide range of partnerships.
The NTC Operations team ensure the National Tennis Centre provide the best possible environment for users and offers business support to Community Tennis Centres.
Our Finance & Legal department support the business operationally.
Our Finance team help grow our revenues and enhance long-term investment to protect the sport. They ensure the business prioritises its spending on the best projects and programmes.
The Legal team work across the business, providing appropriate legal advice, running the disciplinary process, and ensuring integrity and best practice governance, procedures, processes and controls are in place.
The Tennis Development Directorate consists of the following teams:
The National Delivery team focus on implementing specific aspects of the LTA's Strategy across the country, collaborating with delivery partners across places to play including clubs, parks, schools, universities as well as with Local Authorities, Active Partnerships, and community organisations. The local delivery part of the team is supported by a central delivery team consisting of specialist functions who provide support, resources, and expertise to promote the growth of tennis at a local level.
The Programme & Property Strategy team lead on the development of products and programmes to attract and retain more people in tennis and padel. In addition, the team develop the strategy and oversee delivery of the LTA’s investment into facilities, working closely with the LTA Tennis Foundation.
The Coach Development & Support team are responsible for the qualification pathways and continuous professional development of tennis and padel coaches in Britain. The team also runs LTA Coach Accreditation which is the LTA’s professional membership scheme for coaches. The purpose of this team is to engage coaches and activators with relevant, world-class development and support opportunities to enable the delivery of enjoyable on-court experiences for all, helping to attract and retain players in the sport.
The Competition team oversee the planning and delivery of all LTA staged competitions at an international and national level, as well as supporting regional, county, and local level competition activity. The team also oversees Padel competition, team competition, disability competition and associated GB representative teams. The team are responsible for servicing competition in Britian, which includes Officiating, Ratings (World Tennis Number) and Rankings, rules and regulations and the digital systems to find and enter competition.
The Equity, Diversity and Inclusion (EDI) and Customer Support teams are responsible for supporting the business in delivering against its commitment to creating a culture of everyday inclusion across the tennis and padel landscape, that tennis and padel at every level reflects the diversity of the communities around us, and that all customers are supported in a way which meets their needs quickly and efficiently.
The Safeguarding and Integrity team work to maintain and develop the highest safeguarding, anti-doping, and integrity standards throughout all levels of the game, working with internal and external stakeholders across the sport.
The Padel team are responsible for managing the delivery of the LTA’s Padel Strategy and overseeing the integration of padel operations within departments across the LTA.
The People team support every colleague with their employment journey at the LTA. It starts with providing support and expertise to attract high-quality colleagues, recruit with excellence, provide those colleagues with training and development, ensure our colleagues are rewarded and recognised for good work, and that throughout their entire time at the LTA, they're engaged in the work that they do.
Our Performance department nurture, train and support the next generation of Britain’s top tennis talent, creating a pathway that develops a diverse team of people, players and leaders. They’re the team driving Britain towards being one of the best nations in the world for player development. From performance coaches to science and medicine experts, our Performance team has positions which deliver expertise across the full performance spectrum.
Our culture
The LTA, through its vision 'Tennis Opened Up', is committed to creating a diverse environment where all colleagues feel included and a strong sense of belonging.
We particularly welcome applications from people from ethnically diverse communities, deaf and disabled people, members of the LGBTQ+ community and people with lived experience of the UK's many and varied communities.
The LTA Tennis Foundation is a new tennis charity that partners with brilliant people and organisations to improve lives through tennis. It shares the LTA’s vision of ‘Tennis Opened Up’, and it wants to use our sport to make a real difference to people across the whole country. All LTA colleagues have the chance to get involved with the LTA TF, with some directly involved in delivering and leading its work.
To truly deliver our vision of 'Tennis Opened Up', we believe it is critical that the LTA plays our part in contributing to a healthier and more sustainable society. We want to grow tennis in Britain, but do so in a responsible way, protecting and supporting the environment and working with everyone in the sport to tackle our climate impacts. We are committed to ensuring a lasting future for tennis in Britain, and our Environmental Sustainability Plan sets out how we will do this.
Our core values at the LTA are teamwork, integrity, passion, excellence and inclusion.
Whether working at the National Tennis Centre, Nottingham Tennis Centre, out in the regions at the grassroots of the game, or travelling around the world supporting our elite players, everyone has an incredibly important role in helping drive tennis for Britain forward.
Learning and development
We’re dedicated to supporting our people and their ambition to grow. Connecting learning opportunities with our strategic plans and personal objectives, we offer our people many new possibilities to develop.
Through group workshops, our online learning platform, internal leadership programmes, and supported by specialist external courses, we work with our teams to ensure everyone receives the right opportunities to support our collective success.
The LTA Skills Framework is a set of six core skills that supports the professional development of all our colleagues, and our learning opportunities are based around building on these transferable skills.
Six core skills
- Collaboration: great things in business are never done by one person
- Commerciality: the business of tennis
- Communication: we are stronger when we listen, smarter when we share
- Digital: technology is the tool, digital is the mindset
- Emotional intelligence: emotions drive people, people drive our business
- Leadership: leadership is an action, not a position
