What will I be doing?

Ensuring that a dynamic and progressive programme of junior racquet activities is provided that matches the needs of our members in terms of ability level and type.

Proactively developing the playing strengths and talent of the junior members, towards future succession.

Developing the quarterly junior tennis and events training calendar to include match plays, club junior championships, and junior box leagues.

Ensuring all coaches are delivering week 5 competition week on the programme, and additional themes on the junior product interventions list, for example Xmas Jumper Week

Ensuring new child members receive the All Stars Tennis Taster and Family Welcome, working with the Family Activity Co-ordinator and Swimming Co-ordinator.

Walking your courts daily to deliver 5-star standards of facilities through an obsessive attention to detail, taking a See it, fix it approach and completing detailed reviews of DL Clubs brand standards. This includes ensuring all racquets equipment and court surfaces are always operational and sparkling clean and signage and member communications are appropriate to deliver a great member experience.

Spending quality time on court daily to interact with members and observe and coach your team to deliver SEE5 and 5-star service. Role modelling and coaching your team to always display our core DL Clubs values and adopting a one team approach across all staff including self-employed racquets professionals.

Taking ownership of and regularly reviewing the Member feedback tablet and Avius system, giving praise and saying “Thank you” to those team members being recognised and taking appropriate actions to further enhance the member’s racquets experience.

David Lloyd Hampton

What qualifications, skills and experience do I need?

LTA Level 3 qualified.

Proven experience as a qualified Tennis Coach.

Experience in delivering and programming children’s group coaching in line with the LTA guidelines.

The ability to engage and organise large groups.

Can show a genuine passion when engaging with individuals.

Can demonstrate excellence in customer service.

Strong listening and collaboration skills.

Team player