WTA HSBC Championships | Player guide 2025
Welcome to London, and to The Queen’s Club.
This year marks a historic milestone: for the first time in over 50 years, women’s professional tennis being played in central London. The Queen’s Club has hosted some of the sport’s greatest moments, and now it’s your turn to create new ones.
I hope the surroundings, the history, the energy, and the people make you feel right at home – from the fans in the stands to the teams working tirelessly behind the scenes.
Our entire event team is here to ensure you have everything you need to perform at your best and enjoy your time in London. If there’s anything we can do to help, just let us know.
Thank you for being part of this landmark event. I can’t wait to see you out on court.
Warmest regards,
Laura Robson
Tournament Director
Description |
Name |
Contact |
Tournament Director |
Laura Robson |
+44 7535 681192 |
WTA Supervisor |
Clare Wood |
+1 727 5040044 |
WTA Player Relations |
Irina Black |
+44 7561 684264 |
WTA Primary Health Care Provider |
Robyn Collins Additional PHCPs onsite: Elaine Maclagan, Jaqui Farago |
+1 727 717 4267 |
WTA Massage Therapists |
Claire Cresswell Olivia White |
N/A |
WTA Mental Health Care Provider |
Becky Ahlgren Bedics |
+1 813 263 4378 |
WTA Sports Dietician |
Jessica LaRoche |
Available remotely for consultations. See PHCPs for details |
WTA Communications |
Nicola Hargreaves
Additional Communications onsite - Alex Prior |
+44 7564 581739 |
WTA Safeguarding |
Olivia Nicholas TBC |
+1 727 405 7562 |
Referee |
Jane Harvey |
+44 7974 483178 |
Player Services |
Debbie Ormston Erica McIntosh |
+44 7808 405435 |
Accommodation |
Julianna Bacelar |
+44 7808 405437 |
Practice Court Bookings |
Fiona Barr |
+44 7808 405436 |
Transport |
Tania Jenner |
+44 7808 405438 / +44 333 305 0252 |
Tournament Doctor |
Dr Mark Ridgewell |
+44 7711 066780 / +44 333 305 0260 |
Stringing |
Dunlop |
+44 333 305 0258 |
Tournament Hotel – Main Draw Players
The Chelsea Harbour Hotel & Spa
London
SW10 0XG
A 5* Hotel located a 10-minute drive from The Queen’s Club.
Tournament Hotel – Qualifying Players
Novotel London West
1 Shortlands
London
W6 8DR
A 4* Hotel located a 5-minute drive, 10 minute walk from The Queen’s Club
Accreditation is requested via your Tennis UNO account. The number of PST members eligible to receive tournament accreditation is two (2) per player.
Collect your accreditation from the accreditation desk in the Player Lounge, access is via the Greyhound Road entrance. The accreditation desk opens on Thursday 5th June at 08:00 and closes at 18:00 daily.
For any accreditation requests, contact Player Services - playerservices@hsbcchampionships.co.uk / +44 7808 405 435
Food and drink in the Player Lounge is complimentary and self-service. You will be required to have your accreditation pass scanned on entry to the Dining area. Player Dining opens on Thursday 5th June through to Sunday 15th June.
There is a huge variety of food on offer including breakfast items, hot dishes, meats, fresh salads, snacks, afternoon tea and fruit.
Drinks include barista coffee, fresh smoothies and soft drinks. There are two BRITA hydration stations located in the Lounge that offer still and sparkling water.
Please notify the Catering staff or Player Services if you have any dietary requirements.
Opening times:
Meal | Opening time |
Breakfast | 8:00 - 11:00 (chicken, salmon, rice, veg available from 10:30) |
Eggs | 08:00 – 15:00 |
Fresh pasta | 11:30 – 21:00 |
Lunch/dinner | 11:30 - 21:00 |
Pizza | 11:30 - 21:00 |
Afternoon Tea | 15:00 – 18:00 |
For any players requiring post-match food in the evening, please order with Player Services
There are two gyms on site, both featuring a range of cardio machines, weight machines and free weights.
Player Gym
Located on the 1st floor of the Clubhouse – this gym is exclusively player only.
The Queen’s Club Gym
Located on the 2nd floor of the Clubhouse, next to the Locker Room. Please note Queen’s Club Members are permitted to use this space
Opening times: Thursday 5th June to Sunday 15th June between 08:00 – 21:00.
Indoor Warm-Up Zone
A dedicated warm-up zone is located in the Player Lounge and includes spin bikes and mobility accessories.
Outdoor Warm-Up Area
The grass area at the far end of practice courts 4 and 10 is available for players to warm up.
Recovery Zone
Located on the 1st floor of the Clubhouse – next to the Player Gym. It features zero gravity chairs, compression boots, foam rollers, and massage guns.
A complimentary laundry service for players & PSTs will operate from Thursday 15th to Sunday 15th June (last collection at 18:00 on Saturday 14th June).
1 bag per day, per person.
Please drop off your laundry at the Player Services Desk in the Player Lounge before the 18:00 cut off each day. Empty laundry bags will also be available to collect here for your use.
Laundered items will be returned by 10:00 the following day.
Towels are provided on court for each match. Please return them to the Locker Room after use. Only tournament-supplied towels are permitted on court.
The WTA Locker Room is located on the ground floor of the Clubhouse. Here you will find complimentary towels, showers, toiletries, lockers, a BRITA hydration station and a LUMI ice bath.
Contact the Locker Room Attendant on site if you have any queries.
The WTA Player Doctor’s Room is located on the ground floor of the Clubhouse opposite the WTA Locker Room. The WTA PHCP & MT Room and WTA Mental Health & Performance Room are also located in this space.
The Tournament Doctor is on site from 10:30 each day from Saturday 7th to Sunday 15th June
Tournament Doctor: Dr Mark Ridgewell +44 7711 066780 / +44 333 305 0260
Private Physio Rooms
Located on the ground floor of the Clubhouse, three (3) rooms are available to book via the booking sheets on the doors.
The Player Lounge is reserved for players, PSTs and invited guests.
It is located in the indoor courts with external access via Greyhound Road, where a bag search will take place. Or you can follow the signs from within the Clubhouse. Please have your accreditation pass ready for scanning on each entry.
Facilities include Dunlop stringing, a warm-up area, games (shuffleboard, table tennis, pool, video games), a barber shop, nail salon, kids zone, lounge seating, massage chairs, private physio rooms, free Wi-Fi, and BRITA hydration stations.
The Player Services, Accreditation, Transport and Practice Court desks are all located in the Player Lounge.
Hair Salon
HARI’s have built a network of five thriving salons across the best neighbourhoods in town, from Chelsea to Battersea via Notting Hill, and now The Queen’s Club. They will be offering dry hair styling between 13:00 – 17:00 (Saturday 7th – Wednesday 11th June)
Nail Salon
Eighty-8 Nail Studio will be offering manicures, pedicures and head, shoulder and neck massages between 13:00 – 17:00 (Saturday 7th – Wednesday 11th June)
A Player Quiet Room is located on the 1st floor of the Clubhouse, this is a Player-only space with lounge seating
On-site practice
On-site practice courts are available from Thursday 5th June, subject to availability. Practice courts open at 10:00 daily, subject to weather conditions.
Off-site practice
There are four (4) off-site practice courts available from Thursday 5th June to Sunday 15th June, open from 11:00 – 17:00.
Raynes Park – Thursday 5th – Friday 6th June
Roehampton – Saturday 7th – Wednesday 11th June
Raynes Park – Thursday 12th – Sunday 15th June
Once a player is no longer in the tournament only off-site practice courts will be available to book.
You can book tournament transport to take you to and from The Queen’s Club/Hotel to the off-site practice location.
Off-site practice locations:
Raynes Park
AELTC Community Tennis Centre
170 Grand Drive
Raynes Park
London
SW20 9NB
Approx. 30 mins from The Queen’s Club/Novotel/Chelsea Harbour
Roehampton (enter via National Tennis Centre) –
National Tennis Centre
Priory Lane
Roehampton
London
SW15 5JQ
Approx. 20 mins from The Queen’s Club/Novotel/Chelsea Harbour
Practice Court Manager / Fiona Barr: +44 7808 405435
Hitting Partner
If you require a hitting partner, please request via the Practice Court Manager
Balls
Slazenger Wimbledon balls will be provided from the Practice Court Manager in the Player Lounge
Prize money issued by the LTA events is subject to a withholding tax under UK Tax Authority. Under the revised "Reduced Rate Tax Withholding Application" the amount earned by any non-UK resident player before tax is £12,570 from 6 April 2025 to 5 April 2026.
Once a non-UK resident player's earnings exceed this amount, all prize money earned from LTA events will be subject to a 20% withholding tax deduction.
An FEU2 form will be issued, detailing PM earned and tax withheld. Players should retain a copy for their records. A duplicate copy cannot be issued. In most instances the tax deducted can be off set against tax paid in your home country. The LTA will be responsible for paying the tax withheld to the UK tax authority.
For Prize Money receipts please email: prizemoney@lta.org.uk
Click below to view the 2025 Site Map:
The official Dunlop stringing service is located in the Player Lounge.
Priority is given to players still in the tournament, but wherever possible, Dunlop will try to provide a same-day service.
Cost: £22
Stringing charges can be deducted from your prize money. The stringing service will be open daily from Thursday 5th June at 08:00
Contact: +44 333 305 0258
The LTA and The Queen’s Club are committed to improving sustainability and enhancing our initiatives on site for players, spectators and guests. Our multi-year partnership with BRITA will provide purified water refill stations on match courts, practice courts, in the Player Lounge, locker room and medical rooms.
Reusable Bottles
Each player will receive three (3) x 1 litre (1,000ml) bottles on arrival to use during the tournament, in line with our continued effort to reduce the consumption of single-use plastic.
If your PST requires a reusable bottle, please ask Player Services.
Precision Hydration – sachets, gels & chews
Precision Hydration packets, gels and chews will be provided in the locker room and medical rooms.
Guest Tickets
There are a limited number of tickets available each day for player’s guests, contact Player Services if you have a request. Priority is given to those still playing in the tournament.
All guest tickets will be issued digitally, you will need to provide an email address for the lead guest(s).
Coaches Box Tickets
Tickets for each match on Centre Court and Court 1 will issued digitally by Player Services, please download the LTA Courtside app before arriving to avoid delays.
Players on Centre Court can request up to 10 seats (4 courtside and 6 in the South Stand).
Players on Court 1 can request up to 6 seats.
Player services:
Debbie Ormston & Erica McIntosh / +44 7808 405 435 / PlayerServices@HSBCchampionships.co.uk
Arrival transfers
Arrival transfers from London Heathrow (LHR) airport or London St Pancras International train station must be booked in advance via WTA UNO. Tournament Transportation starts on Thursday 5th June, if a player arrives prior to this, please ensure own arrangements are made.
The nearest airport is London Heathrow (LHR) approximately 30-40 mins driving time from airport to The Queen's Club/Hotel.
Public Transport: There is a direct underground line from London Heathrow and Central London (Piccadilly Line). Barons Court tube station is 200m from The Queen’s Club.
Tournament tournament
Tournament cars will be available for journeys from The Queen’s Club and the tournament hotels beginning Thursday 5th June on first come, first served basis and is strictly reserved for players and PSTs only.
PSTs must travel with the player and must have the transportation symbol on your credential.
All children must travel in a child seat in accordance with UK Law - please let us know if you require one if you do not have your own.
A booking is not confirmed until you have received a confirmation Email/WhatsApp from the transport team.
Bookings can be made between 08:00 - 21:00, any bookings received after 21:00 will not be actioned until the following day.
Bus to Nottingham WTA250
A bus to Nottingham WTA250 will leave The Queen’s Club at 15:30 on Thursday 12 June. Please book a space in advance with the Transport team.
Transport: Tania Jenner & Jane Sim
+44 7808 405438 / +44 333 305 0252 / transport@hsbcchampionships.co.uk