On the day
Here's everything you need to know to make your visit to the Lexus British Open Roehampton as enjoyable as possible.
A key objective for all of us at the Lexus British Open is to ensure that the event is as welcoming, inclusive and accessible as possible, working within the restrictions of a temporary outdoor venue.
If you would like to see additional facilities at the tournament, or if you have any other personal requirements, please let us know by completing this form.
There are a number of wheelchair spaces available on Centre Court which provide space for one wheelchair user accompanied by a carer. Please note that the carer/companion ticket is complimentary. You can purchase wheelchair and essential companion tickets online ahead of the tournament or through the Ticket Factory by calling 0800 640 5001 (Open Monday – Friday, 9.00am-17.00pm and Saturday – Sunday, 9.00am – 17.00pm). Free from UK landlines and mobiles.
For anyone needing Ambulant Disabled seating, please contact the Ticket Factory on the telephone number below in order to purchase your tickets that meet your requirements. Those requiring a FOC Essential Companion will also be able to arrange this over the phone by calling 0800 640 5001 (Open Monday – Friday, 9.00am-17.00pm and Saturday – Sunday, 9.00am – 17.00pm). Free from UK landlines and mobiles.
No dogs are allowed in the venue, except for certified assistance dogs. Certified assistance dogs are only allowed in the wheelchair accessible disabled areas on Centre Court. Individuals wishing to access Centre Court with their certified assistance dog must buy a ticket for the wheelchair accessible area.
We have accessible toilets, please ask a member of staff for directions on arrival.
Spectators are prohibited from bringing in the following:
- Any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), pyrotechnics and 'personal protection' sprays.
- Bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm).
- Large flags (max. 2’x2’/60cm x 60cm) banners, rattles, klaxons, oversized hats or any items causing an obstruction or nuisance.
- All promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols, marketing materials and leaflets (unless expressly authorised by the LTA).
- Spectators are advised that the use of laptops, professional video equipment is not permitted on site. Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.
Please refer to the full 2024 Conditions of Entry for complete conditions of entry:
There are no cash machines located within the grounds.
To ensure players and fans have the best possible experience at the Lexus British Open, we have set the following guidelines for when you are in and around the courts:
- Please keep noise to a minimum during play.
- Please don’t leave your seat unless players are at the bench.
- Mobile phones must be switched off in the vicinity of the courts.
- Please be respectful of those around you by ensuring that you do not obstruct their view or cause any unnecessary inconvenience.
- Flash photography is strictly forbidden in the stands.
- Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.
Gates will open to the public at 9.30am every day.
If you require first aid, please speak to one of the event team or volunteers around the grounds.
Spectators may bring food into the grounds, along with non-alcoholic drinks. Glass containers are not permitted in the stands.
As part of our goal of Tennis Opened Up and to make tennis as inclusive a sport as possible, we want to reiterate our ongoing support during Pride Month for LGBTQ+ communities across the country, and highlight that our events, along with the sport as a whole, are safe, inclusive and open spaces where people can be their authentic selves.
That’s why every Friday of our major events in 2024 will once again host ‘Friday Pride Days’. These events place a special focus on Pride and act as a platform to raise visibility and awareness of LGBTQ+ inclusion in tennis.
We’d love it if as many people as possible attending the British Open brought as much colour as they can. Whether it’s simply wearing rainbow laces or a wristband, or wearing your brightest, most colourful t-shirt or pair of trousers, it would be fantastic if you could show your colours in support of Pride.
Unfortunately there is no left luggage facility on site. Spectators may not bring a bag larger than 16” x 12” x 12” (40cm x 30cm x 30cm) into the grounds. For spectator safety all bags are subject to inspection by our security team and are brought to the Tournament at the owner’s risk.
Please refer to the conditions of entry for guidance on what is prohibited on site.
All lost property will be taken to the entrance marquee.
If you're coming to the Lexus British Open Roehampton this summer, make sure you grab your commemorative tournament programme for just £5. It's the ultimate companion for anyone watching tennis this summer, filled with exclusive content and updates on what's going on in communities across Britain to open tennis up.
You can pre-order your copy online when you buy your tickets, which you can collect when you arrive on the day. Or, if you've already secured your seats for the action, programmes will be available to buy on-site throughout the tournament.
To know more about sustainability at our events, please visit this link:
If you wish to leave and re-enter the grounds please have your ticket with you and show this to the volunteer team when you come back in.
The safety and security of our spectators are very important to us and our security plans are regularly reviewed to ensure they remain in line with the latest threat level.
We hope you have a fantastic day at the Lexus British Open Roehampton, but if you do see something which doesn't look right, please tell the closest volunteer or who will be more than happy to help.
The 2024 site map for the Lexus British Open Roehampton will be available soon.
Smoking, which includes e-cigarettes, is strictly prohibited within the stands of any court and in all areas covered by legislation. Those wishing to smoke within the venue must do so only in the designated smoking area provided within the grounds.
Watch out, watch out… Sunburn’s about!
Nobody wants sunburn, however it can catch you out, especially when you're focused on sporting activities. To help protect fans and raise awareness of the dangers of sunburn while watching our grass court summer events, the LTA's a supporter of the ‘Sunguarding Sport’ campaign run by the Melanoma fund.
Although annoying, unsightly, and painful, the danger of sunburn goes far beyond the redness and discomfort. It accelerates skin ageing and is a leading cause of skin cancer. The best way to avoid it is to be mindful that during summer, sunburn is lurking, but is easily dealt with by using sun protection.
Sunburn is a visible reaction of the skin's exposure to the sun’s UV rays. The signs of sunburn may not appear for a few hours and are typically worse 24 to 36 hours after sun exposure. The redness and soreness are a sign your body is repairing the damaged skin. How long symptoms last depends on the severity of the sunburn.
- Mild: redness and some pain - this last three to five days.
- Moderate: red, swollen skin, and hot to the touch. This can take about a week to heal completely.
- Severe: painful blistering or very red skin. This can take up to two weeks to fully recover.
Three is the magic number
UV rays can't be seen or felt, and so we can all be caught out, especially on overcast days. To be sure, use sun protection when the UV Index is 3 or over. You can check this on your phone and act accordingly.
Remember, sunburn ain’t no laughing matter!
Even a single incidence can increase your risk for developing skin cancer, especially in younger people,. Do the right thing, protect skin with clothing and SPF30+ sunscreen on all exposed skin, before you start any outdoor activity or if you're out in the sun watching tennis. Reapply frequently.
For more details visit the Melanoma Fund sunguarding sport page below:
We’ve introduced mobile ticketing for all our events to make it easier than ever to manage and use your tickets. For a guide on how our mobile tickets work, please visit our ticketing information page.
There are numerous toilet facilities (including accessible toilets) available throughout the grounds. Please ask one of our Tournament Volunteers if you require any assistance.
More information about the 2024 travel and parking for the Lexus British Open Wheelchair Tennis Championships will be available soon.
Look out for updates on our dedicated travel & parking page.
Our Volunteers are present throughout the tournament grounds. They are there to help you find your way around; provide any information you need to enjoy your visit and to keep you safe. They are always on the look-out for people who may need assistance, so don’t be surprised if they pop up to say hello if you look lost. Please do ask them if you need any assistance.