On the day
Here's everything you need to know to make your visit to the Lexus British Open Wheelchair Tennis Championships as enjoyable as possible.
A key objective for all of us at the Lexus British Open is to ensure that the event is as welcoming, inclusive and accessible as possible, working within the restrictions of a temporary outdoor venue.
If you would like to see additional facilities at the tournament, or if you have any other personal requirements, please let us know by completing this form.
Accessible spaces
There are a number of wheelchair spaces available on Centre Court which provide space for one wheelchair user accompanied by a carer. Please note that the carer/companion ticket is complimentary. You can purchase wheelchair and essential companion tickets online ahead of the tournament or through the Ticket Factory by calling 0800 640 5001 (Open Monday – Friday, 9.00am-17.00pm and Saturday – Sunday, 9.00am – 17.00pm). Free from UK landlines and mobiles.
For anyone needing Ambulant Disabled seating, please contact the Ticket Factory on the telephone number below in order to purchase your tickets that meet your requirements. Those requiring a FOC Essential Companion will also be able to arrange this over the phone by calling 0800 640 5001 (Open Monday – Friday, 9.00am-17.00pm and Saturday – Sunday, 9.00am – 17.00pm). Free from UK landlines and mobiles.
Assistance Dogs
No dogs are allowed in the venue, except for registered guide dogs. Registered guide dogs are only allowed in the disabled areas on Centre Court. Individuals wishing to access Centre Court with their registered guide dog must buy a ticket for the disabled area.
Accessible Toilets
We have accessible toilets, please ask a member of staff for directions on arrival.
Spectators are prohibited from bringing in the following:
- Any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), pyrotechnics and 'personal protection' sprays.
- Bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm).
- Large flags (max. 2’x2’/60cm x 60cm) banners, rattles, klaxons, oversized hats or any items causing an obstruction or nuisance.
- All promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols, marketing materials and leaflets (unless expressly authorised by the LTA).
- Spectators are advised that the use of laptops, professional video equipment is not permitted on site. Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.
Spectators may bring food into the grounds, along with non-alcoholic or alcoholic drinks. Alcohol brought into the venue is limited to the equivalent of one bottle of wine or Champagne (750ml) or two cans of beer (500ml) or two cans of premixed aperitifs per person. Bottles of spirits or fortified wines are not allowed into the venue. The consumption of alcohol is permitted only in authorised outdoor areas. Glass containers are not permitted in the stands.
Please refer to the full ticket terms and conditions for complete conditions of entry.
There are no cash machines located within the grounds.
To ensure players and fans have the best possible experience at the Lexus British Open, we have set the following guidelines for when you are in and around the courts:
- Please keep noise to a minimum during play.
- Please don’t leave your seat unless Players are at the bench.
- Mobile phones must be switched off in the vicinity of the courts.
- Please be respectful of those around you by ensuring that you do not obstruct their view or cause any unnecessary inconvenience.
- Flash photography is strictly forbidden in the stands.
- Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.
Gates will open to the public as follows:
Tuesday 1 August - 10.00
Wednesday 2 August - 09.30
Thursday 3 August - 09.30
Friday 4 August - 09.30
Saturday 5 August - 10.00
Sunday 6 August - 10.00
If you require first aid, please contact the tennis centre reception or speak to one of the event team or volunteers aorund the grounds.
Spectators may bring food into the grounds, along with non-alcoholic or alcoholic drinks. Alcohol brought into the venue is limited to the equivalent of one bottle of wine or Champagne (750ml) or two cans of beer (500ml) or two cans of premixed aperitifs per person. Bottles of spirits or fortified wines are not allowed into the venue. The consumption of alcohol is permitted only in authorised outdoor areas. Glass containers are not permitted in the stands.
Unfortunately there is no left luggage facility on site. Spectators may not bring a bag larger than 16” x 12” x 12” (40cm x 30cm x 30cm) into the grounds. For spectator safety all bags are subject to inspection by our security team and are brought to the Tournament at the owner’s risk.
Please refer to the conditions of entry for guidance on what is prohibited on site.
Please speak to your nearest volunteer for any lost property enquiries.
After the Lexus British Open, all lost property will be kept at Lexus Nottingham Tennis Centre. The Centre is contactable by calling 0115 876 1600.
The 2023 programme for the Lexus British Open Wheelchair Tennis Championships will be available FREE OF CHARGE at the entrance to the tournament. Please pick up a copy to read the latest news.
To know more about sustainability at our events, please visit this link:
If you wish to leave and re-enter the grounds please have your ticket with you and show this to the volunteer team when you come back in.
The safety and security of our spectators are very important to us and our security plans are regularly reviewed to ensure they remain in line with the latest threat level.
We hope you have a fantastic day at the Lexus British Open Wheelchair Tennis Championships, but if you do see something which doesn't look right, please tell the closest Volunteer or who will be more than happy to help.
Smoking, which includes e-cigarettes, is strictly prohibited within the stands of any court and in all areas covered by legislation. Those wishing to smoke within the venue must do so only in the designated smoking area provided within the grounds.
Watch out, watch out… Sunburn’s about!
Nobody wants sunburn, however it can catch you out, especially when you're focused on sporting activities. To help protect fans and raise awareness of the dangers of sunburn while watching our grass court summer events, the LTA's a supporter of the ‘Sunguarding Sport’ campaign run by the Melanoma fund.
Although annoying, unsightly, and painful, the danger of sunburn goes far beyond the redness and discomfort. It accelerates skin ageing and is a leading cause of skin cancer. The best way to avoid it is to be mindful that during summer, sunburn is lurking, but is easily dealt with by using sun protection.
Sunburn is a visible reaction of the skin's exposure to the sun’s UV rays. The signs of sunburn may not appear for a few hours and are typically worse 24 to 36 hours after sun exposure. The redness and soreness are a sign your body is repairing the damaged skin. How long symptoms last depends on the severity of the sunburn.
- Mild: redness and some pain - this last three to five days.
- Moderate: red, swollen skin, and hot to the touch. This can take about a week to heal completely.
- Severe: painful blistering or very red skin. This can take up to two weeks to fully recover.
Three is the magic number
UV rays can't be seen or felt, and so we can all be caught out, especially on overcast days. To be sure, use sun protection when the UV Index is 3 or over. You can check this on your phone and act accordingly.
Remember, sunburn ain’t no laughing matter!
Even a single incidence can increase your risk for developing skin cancer, especially in younger people,. Do the right thing, protect skin with clothing and SPF30+ sunscreen on all exposed skin, before you start any outdoor activity or if you're out in the sun watching tennis. Reapply frequently.
For more details visit the Melanoma Fund sunguarding sport page below:
We’ve introduced mobile ticketing for all our events to make it easier than ever to manage and use your tickets. For a guide on how our mobile tickets work, please visit our ticketing information page.
There are numerous toilet facilities (including accessible toilets) available throughout the grounds. Please ask one of our Tournament Volunteers if you require any assistance.
Find out how to get to the Lexus British Open Wheelchair Tennis Championships on our dedicated travel & parking page.
Our Volunteers are present throughout the tournament grounds. They are there to help you find your way around; provide any information you need to enjoy your visit and to keep you safe. They are always on the look-out for people who may need assistance, so don’t be surprised if they pop up to say hello if you look lost. Please do ask them if you need any assistance.
