Coronavirus (Covid-19) FAQs for Competitions - Officials

24/03/2020

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This page aims to answer some of the key questions for officials in relation to the coronavirus (Covid-19). Should you have any further questions you’d like addressed please email the LTA Services Team via info@lta.org.uk.

FAQs for players in relation to competitions are provided here.

Further information and advice around Covid-19 relating to tennis in Britain more broadly can be seen on the LTA’s dedicated page at www.lta.org.uk/coronavirus.

Frequently Asked Questions

1.    I have put precautions in place at my events to reduce social contact and minimise the risk of coronavirus being passed on, can my competitions continue?

No. The LTA are following government advice and a decision is being taken by the governing body to cancel all competitions Grade 1 to 6 during this period. All competitions have been closed for entries already to prevent further entries being processed.

2.    Can I cancel competitions now that are scheduled to take place after 31 May 2020?

At this stage we would encourage organisers not to cancel competitions that are due to take place after 31 May, in the hope that the situation may improve and these competitions will be able to go ahead. 

3.    Can I delay the ‘Accepting Entries’ date for my competitions that are due to take place after the 31 May 2020?

Yes, this can be done by emailing competitionsupport@lta.org.uk. Please provide the relevant tournament codes and confirm the date you would like your competition(s) to open for entries. 

4.    How do I cancel my competition and issue refunds to players?

      1. Log in to the LTA website and select Competition Organiser under your initials on the top right hand corner

Officials - cancel competition

      2. The list of competitions under your name will appear.

      3. Select the Manage Refunds option

Select the manage refunds option

      4. Select the relevant age group and tick the box in the Refund column against those players who you would like to refund then process the refund

Refunds - Select the relevant age group

      5. Once all refunds are processed you can cancel the competition. If you cancel the competition before managing refunds the Manage Refund option will disappear!

Cancel the competition

      6. If refunds through the Competition Organiser area fail, you will need to log into your PayPal account and manually issue the refunds from there.

5.    Will the LTA be offering any compensation in relation to the 2.9%+30p refund transaction fees?

Yes, the LTA will cover the refund transaction fee for organisers for all events in competitions that have to be cancelled.

6.    How can I claim the refund transaction fee compensation being offered by the LTA?

Details of how to claim the compensation from transaction fees are being finalised by the LTA Competition Support Team and will be communicated during the week commencing 30 March 2020.

7.    Will the Referee Workshops be rescheduled?

We will run the remaining referee workshops as webinars to pass on key updates to referees.  As soon as we have more news, we will be in touch with all referees.

8.    I was due to attend a Referee Workshop which has been cancelled.  Will I still receive the CPD credits for attending?

Yes, CPD credits will automatically added to your record; however you will be expected to attend the referee workshop webinar in order to validate these credits.

9.    I was due to attend a Referee Course, will I be refunded?

If you would like to be refunded, please email officiatingsupport@LTA.org.uk and we will action this for you.  Alternatively, we can keep the payment and you will not be required to pay when the relevant course is rescheduled.

10.    Will Referee Courses be rescheduled?

The National Referee Course, due to be held on 21 & 22 March and all other planned courses before the end of May 2020 will be rescheduled for later in the year.  We will contact all selected officials, and all eligible officials, once a date has been arranged.

We will not plan any other Referee Courses, or Court Supervisor Courses, until the autumn of 2020.

11.    I was selected by the LTA for a professional event where I was due to receive a fee.  What can I claim?

Designate Officials at professional events can claim 50% of the fee if an event is cancelled.  If the event is cancelled less than eight weeks before the scheduled start of the event, Designate Officials can claim the full fee. 

This policy will need to be reviewed and potentially adapted for the Major Events & Wimbledon which are part of the Grass Court Season due to the ongoing situation with coronavirus.

12.     If Wimbledon is cancelled, will I be able to claim my fee and any non-refundable expenses?

As things stand, the AELTC is continuing preparation for The Championships, Wimbledon 2020 to run from 29 June to 12 July.  If this changes, all selected officials will be contacted by LTA Officiating to outline what can be claimed, if anything, by each official.

13.    I was selected by the LTA for a non-professional competition or as an Officiating tutor for a course where I was due to receive a fee.  What can I claim?

Referees & Court Supervisors selected by the LTA at non-professional tennis can claim the fee they were due to receive if a competition is cancelled less than two weeks before the scheduled start of the event, or 50% of the fee if the competition is cancelled more than two weeks before the scheduled start of the event.

Officiating Course Tutors selected by the LTA can claim the fee they were due to receive if a course is cancelled less than two weeks before the scheduled start of the course, or 50% of the fee if the course is cancelled more than two weeks before the scheduled start of the course.

14.    I was selected by the LTA for a competition which is now cancelled and booked travel and/or accommodation which is non-refundable.  What can I claim?

Officials selected by the LTA for a competition up to and including the 31 May 2020 which is now cancelled can claim non-refundable expenses.  Officials should email officiatingsupport@LTA.org.uk with the details and include copies of the necessary receipts and booking conditions.

15.    I am a self-employed full time official.  Is there any support the LTA can offer me?

The LTA are currently considering what support can be offered to full time officials.  Priority for support would be given to officials who were due to work cancelled competitions, including those due to work for the ATP, WTA and ITF during the cancellation period.  The LTA will communicate with officials when a decision has been reached.

15.    I was due to run an LTA approved competition up to and including the 31 May 2020 which is now cancelled and I will still have to pay for courts.  Can the LTA assist with covering this cost?

The LTA are currently considering what support can be offered to officials and venues due to the cancelled competitions.  The LTA will communicate with officials when a decision has been reached.

17.    I am over 70 and will be required to self-isolate for three months.  What impact will this have on my officiating?

Firstly, we support all officials in taking the necessary action as advised by the Government.  We can assure all officials who are required to self-isolate that it will have no impact on their officiating, including but not limited to future selections and grading.

18.    I am due to renew my Officials’ Licence what should I do?

We have agreed a period of leniency for all LTA Licensed Officials which will see a temporary extension to their licence grace period and insurance policies.

If your Officials Licence has recently expired or is due to expire in the coming months we will be extending your licence grace period until 31st July, this will provide temporary relief of all pre-requisites including DBS, safeguarding and CPD credits. During this period officials who are in their grace period will now be covered by the insurance policies. This extension applies from now and your officials secure area will be updated. Those officials affected will receive an email with more information.

Officials not already part of the LTA Officials Licence Scheme will need to meet requirements as normal. It may therefore not be possible for new officials to join the LTA Officials Licence Scheme during this period, due to an inability to attain certain requirements.

19.    How will tournament cancellations affect my grade?

Referees who have been forced to cancel competitions should include details on their Referee Work Card online.  However, the event days or number of entries field should be left blank.  This will then be taken into consideration at the end of the year when grades are reviewed.

On-court officials who were due to officiate at tournaments which are now cancelled will not be credited with the days on their record.  However, the LTA Officiating team will review all data at the end of year to ensure that officials who are in this position are not adversely affected.

20.    If a tournament I was selected for is rescheduled, will I be selected automatically?

Future selections will be made in the same way as usual and therefore, we will base selections on the availability received at that time.  We will not give priority to officials selected for a particular event should that event be rescheduled.

21.    When will selections for Major Events (Grass Court Season) be published?

We are currently working on selections for Major Events but understandably, we also need to dedicate a lot of time to and monitor the ongoing situation.  We will publish the selections as soon as possible and provide officials with updates as and when we can.

 

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