British Tennis Membership is the LTA Registered Membership Scheme provided for in LTA Rule 43 and these Terms & Conditions apply to your purchase of/application for British Tennis Membership from the Lawn Tennis Association Limited (“LTA”) whose address is 100 Priory Lane, Roehampton, London SW15 5JQ.
References to “we”, “us” and “our” should be construed as references to LTA.
By applying for British Tennis Membership you agree to be bound by the following Terms and Conditions. The Terms and Conditions do not affect your statutory rights as a consumer.
2. British Tennis Membership
2.1 British Tennis Membership was launched on 1 March 2008.
2.2 There are two categories of British Tennis Members:
2.2.1 Affiliate British Tennis Member; and
2.2.2 Non-Affiliate British Tennis Member.
2.3 Within each category of membership there are three different classes of membership. Currently these are Adult Membership (for those aged 18 and above on the date on which their application is processed), Junior Membership (for those aged between 9 and 17 years on the date on which their application is processed) and Child Membership (for those aged 8 years and below on the date on which their application is processed).
2.4 To become a British Tennis Member in any category, you must apply for the core package of membership benefits (“the Core Package”). In addition to the Core Package you may apply for additional benefits offered in the add-on packages (“Add-on Packages”). The price and duration of the Core Package and any Add-on Packages are subject to change over time, but their duration will ordinarily run for 12 months from the date of purchase.
2.5 Affiliate British Tennis Member. These are individuals who joined the scheme by virtue of being a member of a registered venue. In the case of registered venue that are multisport clubs, only tennis members (which may include players, volunteers and tennis social members) of those registered venue are eligible to apply for Affiliate British Tennis Membership. In relation to tennis specific registered venue, social members of those registered venue are eligible to apply for Affiliate British Tennis Membership. In relation to registered venue which do not have a traditional membership structure, card holders at a registered venue running a park-based tennis programme and/or an indoor pay and play tennis centre and adults and juniors involved in an organised tennis programme at a registered venue are also eligible to apply for Affiliate British Tennis Membership. If you are accepted by the LTA as an Affiliate British Tennis Member, you will receive the British Tennis Membership Core Package (which includes entry into the registered BTM venue’s Wimbledon Ballot) at no cost, unless you terminate either your membership of the registered venue or the British Tennis Membership, or the registered venue terminates its registration to the LTA. In each case you must notify the LTA of such termination or inform the LTA of any change in your registered venue.
2.6 Non-Affiliate British Tennis Member. These are individuals who joined the scheme as a non-affiliate and who paid the full price for the Core Package and was accepted by the LTA as a British Tennis Member. Subject to receiving payment of your annual membership fee, your British Tennis Membership Core Package will renew automatically. Membership can be renewed at any time during the two months prior to the expiry of the membership. If the LTA does not receive your membership fee in relation to the renewal in this period, your membership will cease.
2.7 Membership does not entitle you to attend or vote at LTA General Meetings and does not affiliate you to the LTA.
2.8 Membership is non-transferable and any membership card or identification may only be used by you.
2.9 Persons under 18 years of age at the date of application are only eligible for Junior or Child British Tennis Membership (as appropriate) and must have parental/guardian consent on the application form.
2.10 Any benefits and services that may be made available to you by the LTA are at the discretion of the LTA and are subject to withdrawal at any time without notice to you. The LTA shall decide which benefits and services fall within the Core Package from time to time.
2.11 The LTA reserves the right, at its absolute discretion and without assigning a reason, to refuse any application or renewal and to suspend, restrict or cancel the membership of any person. The LTA is not obliged to provide reasons for any action taken under this clause 2.11. However, potential reasons include, but are not limited to, an individual being in breach of these conditions or any further regulations and conditions from time to time prescribed by the LTA, a decision of a relevant (judged by the LTA) body or committee (for example, one of the LTA’s committees) or in the reasonable opinion of the LTA an individual being guilty of conduct which is detrimental to the reputation of the LTA or is detrimental to the interests of the game of tennis or is otherwise offensive or dishonest in dealings with the LTA.
2.12 If payment is required and you are paying by debit or credit card we must receive full details of your debit/credit card with your application. On receipt of your application we will debit your debit/credit card for the price or will cash your cheque (as appropriate). However, our acceptance of your application remains subject to our approval. Once we have reached a decision on your application we will either confirm that your application has been accepted by us or notify you that we cannot accept your application. We will contact you by either sending an email or a letter to you at the email or postal address you provide in your application form. If we cannot accept your application and we have taken payment, we will confirm that your debit/credit card has been re-credited or shall refund you the price (as appropriate).
2.13 Our acceptance of your application brings into existence a legally binding contract between us.
2.14 As we are a UK organisation, all charges advertised (unless otherwise indicated) are in Pounds Sterling. If you are purchasing from overseas, your card issuer will convert the charge into your local currency. We are only able to accept cheques in Pounds Sterling. This application form and our Terms and Conditions have been designed for use within the United Kingdom. Whilst we will consider requests for services from outside the United Kingdom, we give no warranty, expressed or implied, that our application form or the making of any application from outside the UK, complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you. Furthermore, we reserve the right to refuse any application at our discretion from overseas customers and we will have no obligation to provide you with any reasons for refusing an order.
3. Wimbledon Ticket Ballots
3.1 All Adult and Junior British Tennis Members are eligible for entry into a Wimbledon Ticket Ballot. Child Members are not eligible for inclusion in any ballot for tickets run by the LTA for The Championships, Wimbledon including through any registered venue BTM Ballot and the Central BTM Wimbledon Ballot.
3.2 If you are an Adult or Junior Affiliate British Tennis Member, you are eligible to be entered into the ballots of the registered venue(s) which your membership is affiliated to. If you are an Adult or Junior Non-Affiliate British Tennis Member you will be entered into the Central BTM Wimbledon Ballot. It is not possible to be entered into both registered venue BTM Ballot and the Central BTM Wimbledon Ballot. The ballots will be run in accordance with the applicable terms and conditions for such ballot (please see the LTA Ticket Ballot Conditions at www.lta.org.uk). If you do not wish to be entered in the relevant ballot you must notify your club or the LTA (as appropriate).
3.3 Any Wimbledon tickets issued to British Tennis Members through any Wimbledon Ticket Ballot or through any other means are subject to the terms and conditions imposed by the Committee of Management of The Championships, Wimbledon, the All England Lawn Tennis and Croquet Club Limited and the LTA.
4. Other Ticket Ballots
The LTA may, from time to time and when tickets for events become available, run ballots for the allocation of tickets which may be subject to additional entry criteria. As a British Tennis Member you may be eligible for inclusion in such ballots subject to the relevant additional entry criteria.
5. Prices and Delivery Charges
5.1 The prices payable for the British Tennis Membership provided to you are the prices set out on our website on the date of your application.
5.2 Our prices are inclusive of VAT and postage to addresses in Great Britain, the Isle of Man and the Channel Islands. Applicants from other areas may be required to pay an additional sum for postage.
5.3 Any overpayment of membership fees may not be reclaimed after six months have elapsed from the date of the overpayment.
6.1 You agree that on our acceptance of your application you will immediately become a British Tennis Member and will be entitled to all the benefits of membership (relevant to the packages you have applied for and subject to any restrictions which the LTA place) such that the membership service provided to you will begin at that time. In accordance with the Consumer Contracts Regulations 2013, you have the right to cancel the contract between you and the LTA at any time during the 14 days starting on the day on which the contract was entered into (i.e. on the day that your application is accepted by the LTA) and ending 14 days after the day on which the contract was entered into (the “Cancellation Period”). If you wish to cancel the contract during the Cancellation Period you must make a clear statement that you intend to cancel the contract by informing the LTA either by sending an email to email@example.com or a letter to ‘BTM Membership, British Tennis Services Team, The National Tennis Centre, 100 Priory Lane, London SW15 5JQ’ before the expiry of the Cancellation Period. You may use the cancellation form set out below to cancel the contract:
To: LTA Operations Limited
The National Tennis Centre
100 Priory Lane
I/We* hereby give notice that I/We* cancel my/our* contract of sale in respect of British Tennis Membership with the following details:
- 1. Ordered on [INSERT DATE]
- 2. Name of consumer: [INSERT NAME]
- 3. Address of consumer: [INSERT ADDRESS]
*Delete as appropriate
6.2 If you cancel the contract during the Cancellation Period in accordance with paragraph 6.2 above you will be reimbursed all payments received from you in respect of your application for British Tennis Membership. The LTA will make the reimbursement without undue delay and no later than 14 days after the day on which you informed us about your decision to cancel the contract. The LTA will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise and you will not incur any fees as a result of the reimbursement. If you request supply of any services available to you in respect of the contract during the Cancellation Period the LTA may deduct from the reimbursement an amount in respect of the services performed during the Cancellation Period.
6.3 If you cancel the contract after the Cancellation Date you will not be entitled to receive a refund from the LTA.
7. Warranties and Liability
Whilst every effort is made to ensure that the benefits and services provided by third parties (e.g. discounts) will be delivered and be of a suitable standard, the LTA is in no way responsible for such benefits and services, which will remain the sole responsibility of such third parties. The LTA makes no representation, warranty, recommendation or endorsement of the goods and services provided by such third parties and you accept that none is given or implied.
8. Changes to these Terms and Amendments to Content
British Tennis Membership is subject to such further regulations and conditions as may from time to time be prescribed by the LTA and published on our website (at www.lta.org.uk).
9. Contacting the LTA
If you need to contact the LTA about these Terms and Conditions or the service provided you may do so by post using the address given on our website or by email using this address:
10. Data Protection Act 1998
The LTA confirms that it will process your personal data in accordance with the Data Protection Statement accepted by you on the application form and the Data Protection Act 1998.
11. Governing Law & Jurisdiction
These Terms and Conditions and any related non-contractual obligations shall be governed by, and construed in accordance with, the laws of England and Wales and the parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes that may arise out of, under, or in connection with these terms or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the courts of England and Wales.
12. Entire Agreement
These Terms and Conditions, together with your application form, our current prices and contact details, set out the whole of our agreement relating to the supply of membership to you by us. Nothing said by any LTA or registered venue representative on our behalf should be understood as a variation of these Terms and Conditions or as an authorised representation about the nature or quality of any goods/services offered by us. Except for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.