Live status update
Here you will find real-time information about the status of the LTA Competition Management System as well as a list of know bugs that we are actively working with Visual Reality to resolve.
We would apprecaite it if you could have a quick scan of the known bugs & issues listed below before contacting the Customer Support Team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.
NEW PAYMENT INTEGRATIONS (released 8th March 2022)
Please note that we have a new payment integration in place since 8th March. As a result, our Payment Screen has changed to the following user interface:
New Functionality & Bug Fixes
Visual Reality release updates and new functionality every Tuesday. Here you will find release dates for minor or major updates, with a high-level summary of what will be included in each one.
|Box League Manager||A Box Leagues option is now available on the left hand search of the Home Page||
|Tournament Search||A County Filter option is now available from the Advanced Search area||
|Box League Manager||
Organisers can now add and edit match results on behalf of the Players through the Matches tab of the Overview
|Box League Manager||Ability to add Players in manually as an Organiser without the Player claiming the account||
Known Bugs & Issues
|Bug Description||Status||Last Update|
|Date and Time of online entries are showing in CET time (+1hr) on the Online Entry list under the Events tab||The team is looking into this||17/01/2022|
|Postcode search is not showing a handful of competitions (due to missing latitude and longitude information on the Tournament Application)||We are working on a permanent fix to this||06/09/2021|
REPORT A BUG
Having checked the list of known bugs and issues should you experience any issues when using it, please contact us using the Contact Us form.