Role Overview:

The Head Coach and Programmes Co-ordinator is responsible for overseeing the delivery and development of all Queen’s Club Foundation (QCF) outreach programmes. This role ensures that programmes meet safeguarding, quality, and donor requirements while maintaining excellence in community engagement.

Reporting directly to the Foundation Manager, the Head Coach and Programmes Co-ordinator leads a team of community coaches, manages key coaching sessions, and plays a pivotal role in evaluating programme impact and exploring opportunities for improvement and expansion. With a focus on tennis and other racket sports, this position is integral to driving the QCF’s mission of fostering inclusivity and accessibility in sport.

Key Responsibilities

Programme Oversight and Development

Manage and deliver the QCF outreach programmes, including tennis, squash, padel, real tennis and rackets.
Ensure high standards across coaching, safeguarding, and participant experience.
Maintain working relationships with key stakeholders, including schools, charities, and Queen’s Club staff.
Identify opportunities for programme growth and improvement.
Deliver community events, festivals, and activation activities.
Collect impact data, and present regular summary reports on outreach delivery.
Co-ordinate administrative tasks, including court bookings, risk assessments, and participant correspondence.

Coaching Team Management:

Recruit, develop, and manage a team of part-time coaches, ensuring they meet LTA accreditation and safeguarding requirements.
Encourage participation of all coaches in QCF led and other CPD opportunities.
Arrange session cover, monitor performance, and support professional development.
Manage contracts, invoicing, equipment and coaching kit for the coaching team.
Facilitate regular coaching team meetings, coach evaluations and formal coach gatherings.

Community Engagement and Events:

Lead key tennis coaching sessions, including SEND and outreach activities.
Organise and run community festivals, outreach events, and tennis activation during the Queen’s Club tournament where required.
Manage equipment distribution, such as second-hand rackets and clothing, to participants.
Draft and utilise coaching themes and build pathways for player development across all programmes.

Partnerships and Collaboration:

Maintain relationships with schools and other community organisations.
Work with Queen’s Club pros in squash, tennis, rackets and real tennis to organise delivery of QCF outreach at the Club.
Serve as the primary contact for QCF’s school outreach programmes.
Co-ordinate coaching sessions, and invoicing.
Train coaches and leaders to deliver impactful school programmes, including SEND-specific sessions.

NOTE: This job description is not exhaustive, and you may be required to undertake additional duties as directed by the Head of Foundation or the Foundation Manager to support the ongoing needs of the charity.

Benefits:
- Access to a pension scheme and sick pay
- Flexibility to work one regular day from home
- Use of the Queen's Club canteen, car -park and gym (subject to availability and restrictions which may from time to time be placed on QCF employees due to the tournament).
- An opportunity to work closely with the Queen's Club, gaining exposure to unique opportunities and exciting events, both in the lead up to and during the tournament.

About the Queen’s Club Foundation:

Based at The Queen’s Club in London, The QCF is a national charity delivering outreach projects across Hammersmith & Fulham and beyond. The QCF provides free coaching to improve lives through racket sports.The QCF's flagship projects currently are the community hub programme which provides high quality inclusive coaching to hundreds of children in the local area, the IPP project, focussing on wheelchair tennis and the inclusion hotspots project which is a joint project with Middlesex Tennis, providing inclusive workforce training and delivery in the local community.

We are looking for someone with the following skills:

- Experience leading Club or Community Programmes
- Strong organisational skills, with the ability to design and lead on-court tennis events and support events in the other racket sports. Coaching expertise is only required in tennis.
- Proven ability to coach diverse groups of people and deliver inclusive sessions; additional training will be available where needed.
- Experience managing a coaching team and processing invoices.
- Competence in basic financial budgeting and administrative tasks
- Proficiency in Word, Outlook and Excel
- A valid driving licence and access to a car are essential for this role although travel is mostly very local.

The key attributes we are looking for in the candidate are:
- Positive thinking and ability to work independently, driving community engagement.
- Excellent communication skills - able to engage effectively with stakeholders including trustees, parents, children, coaches and community representatives.
- Strong relationship building skills.
- Comfortable managing various programmes at different venues
- Confident to lead LTA Youth Leaders training courses (additional training can be given on this)