Accessibility
We want to make the HSBC Championships as welcoming, inclusive and accessible as possible, working within the restrictions of a temporary outdoor venue.
Find out more about our accessibility measures in place at the HSBC Championships.
Wheelchair accessible food and drink outlets are located around the grounds at the HSBC Championships.
Thanks to our partners at BRITA, there are accessible water refill points all around the grounds
Refer to the site map or speak to an Event Steward or Volunteer on-site for more information on accessible toilet locations.
Certified assistance dogs are permitted within the grounds, but aren't allowed into the grandstand seating - this will require a ticket for the wheelchair seating area.
Please note that there are no dog spending areas within the grounds, however a re-entry policy is in place to facilitate leaving the grounds.
Hearing induction loops are available to those with hearing aids fitted with a ‘T’ switch, for use in the Andy Murray Arena and on Court 1. For more information, speak to an Event Steward or Volunteer on-site.
Lift access is available to the first floor of the South Pavilion hospitality area and The View. Check out the site map or ask an Event Steward or Volunteer on-site for more information.
There is an on-site quiet room in Court 1 Pavilion. For more information check out the site map or speak to an Event Steward or Volunteer.
The quiet room can be used for reflection and contemplation, to reduce sensory overload, or for prayer.
To ensure everyone feels included, we’ve introduced sensory bags at our grass court tournaments. Each sensory bag includes:
- Ear defenders
- Ear plugs
- Sunglasses
- Fidget toys
These can be collected from the tournament information point.
All ground surfaces within the site are hard. There are some ramps in place to aid accessibility and Event Stewards and Volunteers are available to provide assistance if necessary. Due to the temporary nature of the site, not all staircases or ramps have handrails.
Unfortunately, there is no parking available on-site at The Queen’s Club. Visit bluebadgeparking.com or contact Hammersmith & Fulham Council’s Accessible Transport team on their Accessible Transport page for details of Blue Badge parking around the local area.
Please note that both Barons Court station and West Kensington station do not have step-free access. The closest underground stations with lifts are Hammersmith, Kensington Olympia and West Brompton.
Unfortunately, wheelchair hire is not available at the tournament, but there are limited storage provisions for foldable wheelchairs.
If you require your wheelchair to be stored, please visit the Information Point. Please note, wheelchairs are left at the owner’s own risk and subject to availability. No other items can be stored with the wheelchair.
