LTA Competition Management System - Live Status Update

Here you will find real-time information about the status of the LTA Competition Management System as well as a list of know bugs that we are actively working with Visual Reality to resolve.

We would apprecaite it if you could have a quick scan of the known bugs & issues listed below before contacting the Customer Support Team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.

Current Status

Operational. There are known issues affecting the system but players and parents can find, enter and withdraw from competitions.

Release Schedule

Visual Reality release updates and new functionality every Tuesday. Here you will find a list of planned release dates for minor or major updates, with a high-level summary of what will be included in each one.

Area

Issue

Release Date

Rankings 

Play counties are now correctly showing on all leaderboards

16/02/2021

Results Manager

Migrating the current Results Manager to the Competition Management System

09/02/2021

You can see a full list of all recently resolved issues, bugs and new features here

Known Bugs & Issues 

Bug Description

Status

Last Update

The 16U Tennis Europe Ranking Points are not being pulled through to the Combined Ranking

The team are working hard to automate this process however for not the points will be updated manully from January

18/12/2020

Events running in a Compass draw format might have incorrect amount of points allocated in some cases

Under investigation

18/12/2020

Some Referee license end dates are not updating within the CMS currently, resulting a 'License Fail' message on the Tournament Application view

This is being fixed.

Organisers can still submit Applications & Availability submissions in the meantime.

17/12/2020

 

New functionality

The following new functionality is in progress and expected soon

Area

Issue

Expected Release Date