LTA Competition Management System - Live Status Update

Here you will find real-time information about the status of the LTA Competition Management System as well as a list of know bugs that we are actively working with Visual Reality to resolve.

We would apprecaite it if you could have a quick scan of the known bugs & issues listed below before contacting the Customer Support Team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.

Current Status

Operational. We have minor bugs that the developers are working on however players can enter and withdraw from competitions without any difficulties.

New Functionality & Bug Fixes

Visual Reality release updates and new functionality every Tuesday. Here you will find release dates for minor or major updates, with a high-level summary of what will be included in each one.

Area

Issue

Release Date

Refunds

Ability to issue mass refunds by filtering down to the relevant event and/or acceptance status 07/09/2021

Tournament Application

Ability to amend the Referee and Event details through the Settings tab of the Tournament Application after the competition has been approved 10/08/2021

You can see a full list of all recently resolved issues, bugs and new features here

Known Bugs & Issues 

Bug Description

Status

Last Update

Postcode search is not showing a handful of competitions (due to missing latitude and longitude informaiton on the Tournament Application)

We are working on a permanent fix to this

06/09/2021

Results Manager is timing out when saving results

This is being fixed

06/09/2021

League pages are timing out when submitting results

This is being looked into

06/09/2021