LTA Competition Management System - Live Status Update

Here you will find real-time information about the status of the LTA Competition Management System as well as a list of know bugs that we are actively working with Visual Reality to resolve.

We would apprecaite it if you could have a quick scan of the known bugs & issues listed below before contacting the Competition Support Team. This helps to minimise duplicating support tickets and helps us to answer your questions faster.

Current Status

Operational. There are known issues affecting the system but players and parents can find, enter and withdraw from competitions.

Release Schedule

Visual Reality release updates and new functionality every Tuesday. Here you will find a list of planned release dates for minor or major updates, with a high-level summary of what will be included in each one.

Area

Issue

Targeted Release Date

 

 

 

You can see a full list of all recently resolved issues, bugs and new features here

Known Bugs & Issues 

Bug Decription

Status

Last Update

Players unable to enter due to no Member/Player role.

Under investigation. Estimated release 09/10/2020

30/09/2020

Some players are unable to log in to the CMS

A fix has been found and is being developed. Estimated release 09/10/2020.

30/09/2020

Tournament Decriptions showing in the organiser's Stripe accounts

Stripe have provided guidance on the API to call. 

31/08/2020

New functionality

The following new functionality is in progress and expected soon

Area

Issue

Expected Release Date

Organiser Portal

The ability to add a manual entry through the organiser portal

20/10/2020