On the day
Please see below for on the day information to make your visit to the Rothesay Classic Birmingham as enjoyable as possible!
Accessibility statement
A key objective for all of us at the Rothesay Classic Birmingham is to ensure that the event is as welcoming, inclusive and accessible as possible, working within the restrictions of a temporary outdoor venue.
If you would like to see additional facilities at the tournament, or if you have any other personal requirements, please let us know by completing this form.
Wheelchair spaces
There are a number of wheelchair spaces available on Centre Court which provide space for one wheelchair user accompanied by a carer. Please note that the carer/companion ticket is complimentary.
Tickets for our summer events go on sale in Spring 2022.
If you are an Advantage Compete and Fan+ member, you can access the Priority Window from 22 - 27 March 2022 by logging into your LTA Advantage area.
Sign up to Advantage now to make sure you are eligble for the priority window.
Our General Sale will run from 29 March 2022. You can access the LTA General Sale through our Event Calendar here.
Ticket holders who chose to roll over their tickets from cancelled events in 2020 to 2022 will be contacted in March 2022 with further information on how to access their tickets for 2022.
For further information please see our comprehensive list of FAQs.
Please see Travel & parking for disabled parking information.
Accessible spaces
There are a number of wheelchair spaces available on Centre Court which provide space for one wheelchair user accompanied by a carer. Please note that the carer/companion ticket is complimentary. You can purchase wheelchair and essential companion tickets online [ ahead of the tournament.
For anyone needing Ambulant Disabled seating, please contact the Ticket Factory on the telephone number below in order to purchase your tickets that meet your requirements. Those requiring a FOC Essential Companion will also be able to arrange this over the phone by calling 0800 640 5001.
Assistance dogs
No dogs are allowed in the venue, except for registered guide dogs. Registered guide dogs are only allowed in the disabled areas on Centre Court. Individuals wishing to access Centre Court with their registered guide dog must buy a ticket for the disabled area.
Accessible toilets
We have accessible toilets located behind the West Stand of Centre Court near Court 1.
Accessible car parking
A number of disabled car parking spaces are available at the Edgbaston Priory Club Gate entrance 3 with easy access to the main entrance to the tournament. Spaces for disabled parking must be booked in advance by completing the online form. There is no charge for these spaces.
The Rothesay Classic Birmingham is a cashless event with all outlets accepting credit and debit card payments.
There are no cash machines located within the grounds.
Spectators are prohibited from bringing in the following:
- Any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), pyrotechnics and 'personal protection' sprays.
- Bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm).
- Large flags (max. 2’x2’/60cm x 60cm) banners, rattles, klaxons, oversized hats or any items causing an obstruction or nuisance.
- All promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols, marketing materials and leaflets (unless expressly authorised by the LTA).
- Spectators are advised that the use of laptops, professional video equipment is not permitted on site. Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.
Please refer to the full ticket terms and conditions for complete conditions of entry.
To ensure players and fans have the best possible experience at the Rothesay Classic Birmingham, we have set the following guidelines for when you are in and around the courts:
- Please keep noise to a minimum during play.
- Please don’t leave your seat unless Players are at the bench.
- Mobile phones must be switched off in the vicinity of the courts.
- Please be respectful of those around you by ensuring that you do not obstruct their view or cause any unnecessary inconvenience.
- Flash photography is strictly forbidden in the stands.
- Photographic equipment with lenses of more than 300mm, when extended, is not permitted on site.
- No smoking on court. Only smoking allowed in the designated smoking area.
The safety and security of our spectators is of the utmost importance to us, and all tournament measures will be compliant with government guidance at the time. We will update this page in due course.
First Aid will be provided during the tournament and are located behind the West stand of Centre Court.
Unfortunately there is no left luggage facility on site. Spectators may not bring a bag larger than 16” x 12” x 12” (40cm x 30cm x 30cm) into the grounds. For spectator safety all bags are subject to inspection by our security team and are brought to the Tournament at the owner’s risk.
Please refer to the conditions of entry for guidance on what is prohibited on site.
General lost property will be taken to the Box Office. For any items lost in the stand please speak to one of the Volunteer Stewards.
Programmes, which includes a Daily Order of Play, will be available to view free of charge online - check back nearer the time for more information.
Merchandise will be able to be purchased onsite at the venue, as well as online - links to the store will be updated here closer to the event.
The LTA recognises that we have an important role to play in addressing issues related to sustainability, protecting and supporting the environment and tackling and reducing our climate impacts, including at our major events.
The effects of climate change and other environmental challenges will increasingly have an impact on tennis in Britain, and it is critical that we take responsibility for the impacts we have, act to minimise them, and use our platform to spread awareness, advocate for and support positive action.
Last year, the LTA committed to the UN’s Sport for Climate Action Framework, and in spring 2022, we will publish the organisation’s first ever sustainability action plan, setting out how we will address sustainability considerations across our own operations and major events, and in our role as national governing body for tennis in Britain, supporting the wider tennis community.
We are committed to ensuring our major events meet high standards of sustainability, by reducing climate impacts, ensuring we utilise resources efficiently to reduce waste, and consider our impact on the natural environment. Further details of specific plans for 2022 and beyond will be published in due course.
Recycling
The Rothesay Classic Birmingham is committed to sustainability, and we have a number of initiatives to minimise the effect we have on the environment, one of these being through using a Carbon Neutral waste management company. B&M Waste Services harness energy from waste and enhance the commitment to achieving ‘zero waste to landfill’.
After removing all recyclables such as cardboard, wood and metals, any non-recyclable residual waste is compacted into bales and transported to a Combined Heat and Power Facility. Here, energy is harvested from the residual waste to produce electricity and steam, which produces thermal heating via the district heating system. More information on how the materials are recycled can be found here.
Food Waste
Discarded food is collected and sent off-site to an Anaerobic Digestion facility, where naturally occurring micro-organisms break the food down into valuable compost used for agriculture. The facility also generates enough renewable electricity to power 4,500 homes.
Glass Waste
We ensure as many glass bottles are recovered as possible. Glass waste is collected and sent for reprocessing into materials such as aggregate.
Power
HVO (Hydrotreated Vegetable Oil) fuel is used in our temporary generators. HVO is a fossil-free, paraffinic fuel made from 100% renewable raw materials. The key benefits from using HVO are a decrease in Nitrogen Oxide levels, lower particulates and they can generate over 90% less greenhouse gases and emissions, reducing carbon footprints significantly.
Plastic Racket Bags
We have completely removed plastic bags from the on-site player racket stringing operation.
If you wish to leave and re-enter the grounds you will need to collect a wristband from a Security team member on exiting the grounds. In order to be re-admitted you will need to show both the wristband and a valid ticket.
Our security plans are regularly reviewed, and a number of additions and improvements have been made for the Rothesay Classic Birmingham. Extra security personnel, resources and measures have been employed.
In light of recent events, we will again be reviewing our security measures in conjunction with the relevant authorities to ensure that they remain at an appropriate level.
During the tournament, we would ask everyone arriving to Edgbaston Priory Club to allow enough time for security checks, and to check our official social media channels and website for any further updates and information.
Smoking, which includes e-cigarettes, is strictly prohibited within the stands of any court and in all areas covered by legislation. Those wishing to smoke within the venue must do so only in the designated smoking area provided within the Grounds, located behind the West Stand.
There are toilet facilities, including accessible toilets, located behind the West Stand of the Centre Court. Please ask one of our Tournament Volunteers if you require any assistance.
Our Volunteers are present throughout the tournament grounds. They are there to help you find your way around; provide any information you need to enjoy your visit and to keep you safe. They are always on the look-out for people who may need assistance, so don’t be surprised if they pop up to say hello if you look lost. Please do ask them if you need any assistance.
