Terms and Conditions

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This ticket is issued subject to the Conditions of Entry published by the LTA and displayed at the Venue and at www.LTA.org.uk/GlasgowTrophy which include the following.

1. This ticket is issued to view such matches as may be played on the designated day. Play start times are variable and will be advertised at www.LTA.org.uk/GlasgowTrophy. However the start of play is at the sole discretion of the tournament management and is subject to other conditions.  For up-to-date details of start times and to check the scheduled order of play, please visit www.LTA.org.uk/GlasgowTrophy.

2. The ticket remains the property of the LTA at all times.  Tickets cannot be transferred or re-sold other than with the permission of the LTA or via a ticket re-seller authorised by the LTA, nor can they be exchanged or refunded.

3. Ticket holders may be subject to security checks that may include body and bag and/or vehicle searches at the entrances to and throughout the Venue.  The LTA and the Venue owner cannot take responsibility for personal property brought onto the Venue.

4. The LTA and the Venue owner are entitled to refuse admission or re-admission to, or to eject from, the Venue any person.

5. Babes in arms and children aged under five are not permitted in any seating. Children aged under 16 years must be accompanied by an adult. 

6. No dogs are allowed in the Venue, except for registered guide and assistance dogs. Registered guide and assistance dogs are only allowed in the designated disabled areas of the seating provided. Individuals wishing to access seating with their registered guide or assistance dog must buy a ticket for the disabled area. Smoking (including e-cigarettes) is only permitted in the designated areas. Glass containers are not permitted in the seating areas.  Due to licensing laws, no alcohol may be brought onto site and any such alcohol must be confiscated and handed to security staff for disposal before entry can be granted into the Venue.

7. The following items are prohibited from the Venue:

  • any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), glass bottles, pyrotechnics and 'personal protection' sprays;
  • bags larger than 16’’ x 12’’ x 12’’ (40cm x 30cm x 30cm);
  • drones, large flags (max. 2'x2') banners, rattles, klaxons, oversized hats or any items causing an obstruction or nuisance; and
  • all promotional or commercial items of whatever nature or items containing religious or political messaging including but not limited to banners, signs, symbols, marketing materials and leaflets (unless expressly authorised by the LTA). 

Any such items will be confiscated and handed to security staff for disposal and ticket holders in possession of such items may be refused entry to or ejected from the Venue. 

8. Mobile phones must be switched off or put on silent during play. Professional video, photographic equipment and the use of laptops are not permitted on site. Flash photography is forbidden.  Photographic equipment with lenses of more than 300mm when extended are not permitted.     

9. Official filming and photography will take place during the tournament.  Ticket holders should be aware that, by attending the tournament, they grant their permission to the LTA and its partners for their likeness and voice to be included on film and photographs and their exploitation and advertising without compensation or credit.

10. The venue will close each day at a time notified by the LTA.

11. To the maximum extent permitted by law, the LTA and the Venue owner hereby exclude any liability for loss, injury or damage to persons/property in or around the Venue.  Neither the LTA nor the Venue owner shall be responsible for any interrupted and/or restricted view.

12. No ticket holder may continually collect, disseminate, transmit, publish or release from the Venue any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial, betting or gambling purpose). The continual use of handheld electronic devices within the confines (spectator area) of the tournament match courts is prohibited. The exception to this provision is properly credentialed media, tournament vendors and tournament staff when used in the performance of their duties.

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