Frequently asked questions about tickets at the Aegon Ilkley Trophy.
What are the dates for the tournament?
The Aegon Ilkley Trophy runs at the Ilkley Lawn Tennis & Squash Club from Saturday, June 17 until Sunday, June 25.
When do tickets go on sale?
General sale tickets go on sale at 10am on Thursday, February 2.
How do I book tickets?
Tickets can be booked online through The Ticket Factory website. You can also book tickets by calling the Ticket Factory directly on 0844 581 3015* (Open Monday - Sunday, 8am - 10pm).
Disabled tickets can be booked through the Ticket Factory disabled bookings line on 0800 640 5001 (Open Mon-Sun 8am-10pm).
*Calls cost 7p per minute from a BT landline. Other networks may vary and calls from mobiles may be considerably more. Lines are open from 8am – 10pm, seven days a week.
What ticket offers are available for the tournament?
- Monday to Thursday ground pass tickets are sold at a discounted price of £5 for over 65s, disabled and children.
- For Friday, Saturday, and Sunday a 20% discount will be applied for over 65s booking centre court tickets; a 50% discount will be applied for disabled and children’s centre court tickets.
- Family ticket packages (2 adults and 2 children) will also be available for Friday, Saturday and Sunday. On Friday a family Ground Pass will cost £25 and a family Centre Court ticket will cost £45. On Saturday a Show Court 2 ticket will cost £35 and a Centre Court ticket will cost £45. For Sunday a family Centre Court ticket will cost £55.
Can I get a discount if I’m a member of Ilkley Club?
Adult Concessions apply to Ilkley Club Members. Access codes will be sent to these groups.
For further information please contact firstname.lastname@example.org. Member discount code only valid on tickets purchased through The Ticket Factory website prior to June 1, 2017.
What provisions are available for wheelchair users?
There are 5 wheelchair spaces available on Centre Court and all have a carer’s seat adjacent. Wheelchair users will be charged the full price for their ticket and their carer will be free of charge. These wheelchair spaces must be booked over the phone, rather than online, on 0844 581 1530.
A limited number of Blue Badge Car Parking spaces are available. Spaces for disabled parking must be booked in advance by sending an email to email@example.com detailing the car make, model, colour and registration, as well as your name, email address and telephone number. There is no charge for these spaces.
What is the entry policy for babies and young children?
Babes in arms and children aged under five years are permitted in the grounds free of charge. Children aged 5 - 16 years must be accompanied by an adult and ticket charges apply (50% off adult price).
If it rains at the event, will I receive a refund?
If, due to unfavourable weather conditions on the day for which this ticket is valid, there is less than one non-consecutive hour’s play on Centre Court, you may claim a refund to the full face value of the ticket.
This does not apply where all of the play scheduled for that day for the court(s) which that ticket specifically gives access to has taken place (the latest version of the schedule, including revised schedules released on the day of play, shall apply for these purposes). In such cases, no refund will be given.
One non-consecutive hour’s play is measured using the official record of the court umpires. No refund is available for tickets bought at the onsite box office after 4pm for entry to the grounds or to Centre Court on that day.