Aegon International Ticket Terms and Conditions

Entry into the Venue requires a valid ticket which must be retained at all times and implies acceptance of the following conditions which have been established for the safety and enjoyment of all visitors and may be amended from time to time:

• The ticket remains the property of the LTA at all times.
• Tickets are non-transferable, nor can they be exchanged or refunded, except under the raincheck scheme specified on the back of the ticket and/or with the permission of the LTA.
• It is prohibited to sell or offer to sell tickets and advertise the sale of tickets in any forum including on any online auction or other website unless permitted to do so by the LTA.  Any such action will result in the cancellation of the ticket.
• Tickets are issued to view such matches as may be played on the designated day and designated courts. Please note any provisional order of play is subject to change at the discretion of the tournament organisers.
• Ticket holders may be subject to security checks and bag and/or vehicle searches throughout the Venue.  The LTA and the Venue owner reserve the right to limit items which may be brought into the Venue and to search bags, vehicles and the person before granting entry to the Venue and other facilities.  The LTA and the Venue owner cannot take responsibility for personal property brought onto the Venue.
• Ticket holders must answer promptly and truthfully any question concerning their ticket from an agent of the LTA or the Venue owner.
• The LTA and the Venue owner are entitled to refuse admission or re-admission to, or to eject from, the Venue any person.
• The LTA and the Venue owner reserve the right to limit items which may be brought into the Venue.
• Babes in arms and children aged under five are not permitted in any grandstand seating.  Children aged 5 years or over will need a ticket (charged at full rate) and are allowed into grandstand seating provided that they have their own seat and do not disturb other spectators. 
• Children aged under 16 years must be accompanied by an adult.
• No dogs are allowed in the Venue, except for registered guide dogs, which are allowed into the Venue but not permitted in the grandstand seating.
• Smoking is only allowed in the designated areas at the Venue.
• Glass containers are not permitted in the stands. 
• Due to licensing laws, no alcohol may be brought onto site.
• The following items are prohibited from the Venue: 

      * any item which may be interpreted as a potential weapon, including sharp or pointed objects (e.g. knives, large corkscrews), glass bottles, pyrotechnics and 'personal protection' sprays;
      * large flags (max. 2'x2') banners, rattles, klaxons or oversized hats; and
      * all promotional, commercial, political or religious items of whatever     nature, including but not limited to banners, signs, symbols and leaflets (unless expressly authorised by the LTA). 

Any such items will be confiscated and handed to security staff for disposal and ticket holders in possession of such items may be refused entry to or ejected from the Venue.

• Mobile phones must be switched off during play. Professional video, photographic equipment and the use of laptops are not permitted on site. Flash photography is forbidden.
• The LTA and the Venue owner reserve the right to demand any individual reasonably suspected to be using a mobile telephone, radio or other communication device in an antisocial manner or to engage in suspicious activity (including but not limited to the provision of information for betting purposes) to cease using such device immediately and may eject any such individual from the Venue.
• Official filming and photography will take place during the tournament.  Ticket holders should be aware that, by attending the tournament, they grant their permission to the LTA for their likeness and voice to be included on film and photographs and their exploitation and advertising without compensation or credit.
• No unauthorised person is permitted on the courts and no person may remain in a gangway, entrance, exit or staircase at any time unless directed by a steward to do so.
• No charitable or other collection shall be undertaken within the Venue save with the specific authorisation of the LTA.
• To the maximum extent permitted by law, the LTA and the Venue owner hereby exclude any liability for loss, injury or damage to persons/property in or around the Venue. 
• Neither the LTA nor the Venue owner shall be responsible for any interrupted and/or restricted view.