Edgbaston Priory Club, Birmingham: 9th - 16th June 2013
The consumption of alcohol is permitted only in the public bars and other authorised areas. Glass drinking vessels may not be used on the Centre Court; all drinks taken onto the Centre Court must be covered to avoid spillage. Hot and/ or strong smelling food may not be taken onto the Centre Court. The Lawn Tennis Association and Edgbaston Priory Club reserve the right to refuse entry to the viewing areas of any court (including but not limited to Centre Court) to anyone carrying alcohol and ask anyone drinking alcohol in the stands to leave the Grounds..
Autograph signing sessions with top players are located within the British Tennis Membership promotional unit. These sessions will take place on designated days and times to be confirmed as the tournament week progresses. Please enquire at the British Tennis Membership promotional unit on site for details of days and times.
Babes in Arms and Children Under 5:
Children 5 and Over
NOTE: Children under 16 years MUST be accompanied by an adult at ALL times.
Any annoying, dangerous or suspicious behaviour, foul or abusive language, obscene gestures, removal of shirts or any clothing likely to cause offence, disruption of play or interference with any player, official or other spectator, unauthorised promotional or commercial activity, unauthorised filming or recording and the climbing onto any buildings are strictly prohibited (including any attempt to commit any of the preceding) and may result in ejection from the Grounds.
A public bicycle rack is available for free, but at the owner's risk. It is located to the left hand side of the on site Box Office. Bicycles left in other areas will be removed by the Police.
Parking is available to the general public at the Priory School grounds off Sir Harry’s Road adjacent to the Edgbaston Priory Club (Sunday 9 June to Sunday 16 June). The cost is £10 per day or £50 for a weekly ticket (Sunday 9 June – £5). There are only a limited number of spaces, allocated on a first come, first served basis.
There are no cash machines located on site at the Grounds.
Centre Court is the main show court, where seats are on a reserved basis. Access to Centre Court seating between Sunday 9th and Sunday 16th June is by Centre Court ticket only.
There are seats available on an unreserved basis for the match courts 1 – 4.
Laptops or hand held computer devices including iPads are not allowed within the Grounds.
No cushions are available for hire on site.
There are also a limited number of disabled parking spaces. These need to be reserved in advance of the tournament and are dealt with on a first come, first served basis. Please contact Harriet Haswell (Harriet.Haswell@LTA.org.uk) with the following details:
No dogs are allowed in the grounds or stands.
Drinks are only permitted within the stands if they are in plastic/paper cups or plastic/paper containers. All drinks taken onto the Centre Court must be covered to avoid spillage. Hot and/ or strong smelling food or drink may not be taken onto the Centre Court.
During the Aegon Classic, official filming and photography takes place. By your presence at the Aegon Classic, you grant your permission for your likeness and voice to be included on film and their exploitation and advertising without compensation or credit.
The British Red Cross runs the on site first aid post. In addition, there is also an on-site doctor in attendance.
The Aegon Classic is held at the Edgbaston Priory Club, Sir Harrys Road, Edgbaston, Birmingham, West Midlands, B15 2UZ which, together with the car parks and other property owned or controlled by the Edgbaston Priory Club and/or the LTA shall constitute the Grounds for the purposes of the A to Z of Tournament Information, the Conditions of Sale/Entry and the Ticket Terms and Conditions.
The Grounds are open daily from 10am until 30 minutes after the close of play. Play is scheduled to start at 11am Sunday 9 June to Friday 14 June, 12pm on Saturday 15 June and 1pm on Sunday 16 June.
Should you wish to treat your guests to something a little more special, hospitality packages are available for purchase in advance of the tournament. Please refer to the hospitality section of the tournament.
The Highland Spring Hot Shots Tour (Kids Zone) gives children of all ages the chance to get involved in these interactive tennis games.
There are no left luggage facilities inside the grounds.
Lost Property will be kept at the main reception of the Club House.
The use of mobile telephones, communication devices or radios must not inconvenience any other person in the Grounds. In particular, they must be SWITCHED OFF in and around the courts of play. Personal headphones must be used when listening to radios inside the Grounds. The LTA and the Edgbaston Priory Club reserve the right to demand any individual reasonably suspected to be using a mobile telephone, radio or other communication device in an antisocial manner or to engage in suspicious activity to cease using such device immediately and may eject any such individual from the Grounds.
The singles and doubles main draw, the daily order of play and results to date are displayed behind Centre Court East Stand.
There is no on site pharmacy but should you require medical assistance please go to the British Red Cross unit, where a doctor is also in attendance.
The use of photographic equipment must not inconvenience any other person in the Grounds. Still photographs, film, videotape or other audio-visual material recorded within the Grounds may not be sold or used commercially in any way whatsoever unless authorised by the Lawn Tennis Association and may be confiscated by the Lawn Tennis Association if such sale or commercial use is suspected.
Flash photography is prohibited on all match courts, including Centre Court.
Picnic hampers and other hard-sided items of any size will not be allowed into the Grounds.
Please contact a member of security / steward if you need to make contact with the Police.
Official programmes, containing the daily order of play, essential information and articles about the Aegon Classic may be purchased from inside the Grounds.
The following items are prohibited from the Grounds:
Visitors in possession of prohibited items may be refused entry or ejected from the Grounds. Prohibited items may be handed to security staff for disposal.
As the Aegon Classic is played outdoors, play is subject to the weather. If, due to unfavourable weather conditions on the day for which this ticket is valid, there is less than one non-consecutive hour’s play on Centre Court, you may claim a refund to the full face value of the ticket. One non-consecutive hour’s play is measured using the official record of the court umpires.
In no other circumstances can money be refunded, other than as specified in the Terms and Conditions of Sale. Refunds for ticket holders who purchased their tickets in advance (internet/telephone) from the Official Tournament Box Office, by credit or debit card, will be processed automatically to the original cardholder. The transaction fee is non-refundable.
In the event that you purchased your ticket from the on-site Official Tournament Box Office or directly from the Edgbaston Priory Club you will need to send this ticket, with the payee, address and full postcode in block capitals, to Aegon Classic, Department Number 6091, PO Box 99, Aylesbury, Bucks, HP19 8RR. All refund requests must be received by 31 July 2013. No refund requests will be accepted after this date. The LTA cannot take responsibility for tickets lost in the post. Tickets will be refunded by cheque and sent to your registered address. Any transaction fees are non-refundable. All refunds will be processed in GBP, within 28 days of receipt, provided the details we hold are correct. No claim will be made in favour of anyone other than the original purchaser and unless such claim is accompanied by this ticket. Further information on how to claim your refund can be found at www.aegonclassic.co.uk.
Public refreshments are available at:
The on site retail/merchandising marquee offers a great selection of sport/tennis related products, including the Aegon Classic official merchandise, clothes, shoes, and all kinds of tennis equipment and gifts. Please visit the marquee for some of the best offers currently available to get you the latest in sports apparel.
The Grounds on which the Aegon Classic is held are not totally level. As well as this, at certain times (for example, before, between and after matches as well as during periods of inclement weather), parts of the Grounds can become busy. We therefore urge you to take care and to consider your own, and others’, safety and comfort by heeding the following advice:
Please note that, to the maximum extent permitted by law, the Lawn Tennis Association and the Edgbaston Priory Club exclude any liability for loss, injury or damage to persons and/or property in or around the Grounds. Neither the Lawn Tennis Association nor the Edgbaston Priory Club shall be responsible for any interrupted and/or restricted view.
In the interests of security, The Lawn Tennis Association and Edgbaston Priory Club reserves the right to search bags, vehicles and the person as a condition of entry to the Grounds. DO NOT LEAVE PACKAGES UNATTENDED AT ANY TIME. ANY SUCH ITEMS MAY BE REMOVED AND DESTROYED.
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Is only permitted within the designated outdoor smoking areas.
There are no public telephones located on site at the Grounds.
A television screen in the public marquee will show live scores from each of the match courts or live tennis from the Centre Court towards the latter part of the tournament.
Tickets can be collected and/or purchased via the on site Box Office.
Public toilet and disabled toilet facilities are located at the Priory Road end of the Grounds.
Please see the Venue Information for details about travelling to the Aegon Classic by bus, taxi, tram and train.
SUN: Visitors to the Aegon Classic are reminded to take the appropriate measures for protection of the skin against the sun. You may be in sunlight for long periods when the use of sunscreens and protective hats and clothes is essential.
RAIN (Rain Insurance Refund Policy): As the Aegon Classic is played outdoors, play is subject to the weather. If, due to unfavourable weather conditions on the day for which the ticket is valid, there is less than one non-consecutive hour’s play on the courts to which the tickets enclosed give access, you may use the raincheck form on your ticket to claim a refund to the full value of the ticket. Play start times vary but will not be earlier than 11am (12noon on Saturday 15 June & Sunday 16 June). However, the start of play is at the sole discretion of the Tournament management and is subject to weather or other conditions. One hour’s play is measured using official record of the court umpire in question.
There will be reserved spaces for a limited number of wheelchair users on the Centre Court, together with a seat for a companion/carer. Wheelchair users are charged full price with up to one extra ticket allocated on a free of charge basis for nominated carer/companion; please contact the Box Office to make a reservation. NOTE: Neither the Lawn Tennis Association nor Edgbaston Priory Club provides wheelchairs for visitors.
LTA Summer Grass Court events